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Chatbots Gone Wild: The Data Science Behind Making Sure Your Chatbot is Worth Talking To

Conversations are hard. They contain nuance and subtlety. They wind in unexpected directions. And if you’re creating a chatbot, you know that every interaction is fraught with potential pitfalls.

We’ve seen the data behind some of the smartest conversational agents around. We know what sorts of data they need. We compiled an eBook of some of the smartest ways innovative bots are trained, what data they need to answer and understand questions, and how, in the end, you create a chatbot that your customers will actually want to talk to.

 

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